Priority’s got a new look. But that’s not all… part 2

[Marjo]

Hi everyone,

As we mentioned just last week, Priority is going through some changes and we wanted to showcase to you guys what this looks like prior to going live next week – take a look and let us know your thoughts…

Priority’s getting more personalised. On the home screen right near the top you’ll see a new ‘Just for you’ section. This’ll have the experiences and perks that are most relevant to you, so you can find things you’ll love quicker.

We know from customer feedback that people don’t feel that Priority is relevant to them and why should they search through the whole app to find what they want? Soon you won’t have to, as Priority’s getting more personalised. On the home screen right near the top you’ll see a new ‘Just for you’ section. This’ll have the experiences and perks that are most relevant to you, so you can find things you’ll love quicker. It’s based on perks or tickets you have taken in the past, or just our most popular offers. Take a look at the demo, then from next week you should start to see our personalised selection of ‘just for you’ perks in your Priority app.

Note that a small number of customers wont see this feature, this is for testing purposes as we need to keep a control group of customers who won’t have this feature for a short period of time.

[Cleoriff]

This sounds interesting @Marjo , though I would like to know how they would amass the information, pertaining to 'just you'?

Would it require input from the user to let Priority know?

[gmarkj]

Is this going to need an updated version of the app @Marjo, and if so do you know the version number (so we can identify if we are or are not part of the trial)?

[Marjo]

@Cleoriff The personalised element is pulled from historical usage of the app, as well as preferences that you can set.

@gmarkj It should be an updated version of the app, yes. I'm checking if I can get the version number!

[Cleoriff]

Thanks @Marjo 

[Marjo]

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@gmarkj wrote:
Is this going to need an updated version of the app @Marjo, and if so do you know the version number (so we can identify if we are or are not part of the trial)?

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Hi @gmarkj  and all, the software version will be 5.1.0!

[gmarkj]

Coolio, thanks for letting me (us) know @Marjo.
Will look forward to the update when (if) it arrives!

[pgn]

Still on 5.0.0, although icon and opening screen seem different than I remember...

[jonsie]

I'm still on 5.0.0 and I haven't noticed any changes for a while. Hopefully the update won't be too long now....

[pgn]

Yaay, I thought... Priority app updated earlier... but only to 5.0.1 😭