Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
I created O2 account few days ago. Then I downloaded and installed O2 app for an advertisement. Then I tried several times to login. I couldn’t logged in. And I got this pop up message. “Oops. My 02 isn't available to you yet.If you're new to 02, it ...
I do not know what happened, I normally input My address and password, but My O2 app shows that I cannot log in
I have just signed up to a new contract (new member) last night (Friday) and have paid £5.99 for next day delivery. I haven’t received any tracking for my order … will I receive it today? I would be slightly annoyed as I chose today (saturday) as I w...
HiI am not sure if I have claimed my Disney+ free extra correctly. I could not see a link with my O2 account so signed up with Disney on their site with a payment using my e mail associated with my O 2 account in the hope that this would be recognise...
Hello, how can I get a VAT invoice for my monthly bills please?
Sim not delivered. O2 say posted on 4th of October. Still not arrived. Tracking number included is not recognised by Royal Mail
Hello, I just registered to O2. Unfortunately, I spelled my email wrong. As a result, I can’t log into my account and I haven’t received confirmation of my order. I’d appreciate your help. thank you
My Virgin Oomph sim was transferred over to O2. I have had a letter asking me to call and update my direct debit details. I have called to do this but been unable to pass security questions as I have not had a bill from O2 so dont have bill amount or...
were are my free buds
Hi, I took a new contract out a few weeks ago. At that point was I entitled to the free 6 months of Disney Plus? I can’t find anywhere how to access it and can only see that I can add it on now as an extra. Have I been misinformed? I’ve tried contact...
