cancel
Showing results for 
Search instead for 
Did you mean: 

trying to enter in my account

thiagovitor04
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

i'm trying to enter in my account. i'm in another country and I didn't receive any security code to enter on the O2 website. could send any code to my email?? please, help me. I need to top up!! 

Message 1 of 3
134 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 145067 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@thiagovitor04 

Top up guide here Guide How to Top Up (PAYG) 

Use the third party voucher option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 3
121 Views

pgn
Level 75: Digital Don
  • 36533 Posts
  • 235 Topics
  • 1624 Solutions
Registered:

Top-up does not require you to log-in, @thiagovitor04 - https://myo2payg.o2.co.uk/webtopup/details?journey=guest&isIELessThan11=false#/

pgn_0-1715174359001.png

If you still can't get it to work, try an Incognito or InPrivate browser tab.

Other ways to top-up here:

Guide How to Top Up (PAYG) 

Note you will need a valid UK credit or debit card for it to work via Web-Topup link above, Monzo or Revolut and similar used to always give problems.

Good luck!

Message 3 of 3
121 Views