Solved: leaving 02

JoeS1 · ‎13-02-2024

im wanting to move to a new provider and my 02 contract is fully paid off, is there anything I need to do? I have nothing else to pay on my contract so do I need to tell them I'm not renewing?

MI5 · ‎13-02-2024

@JoeS1

Just follow this Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

MI5 · ‎13-02-2024

@JoeS1

Just follow this Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5 · ‎13-02-2024

@JoeS1

Just to add, you will get a final bill a month after you port out your number, so leave your direct debit in place to avoid issues with paying it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

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