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Says my account isn't ready

MU1409
Level 1: Joiner
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on ‎01-12-2023 19:49

on ‎01-12-2023 19:49

I changed my password as it wasn't working and now that I logged in it's says I can't log in because my account isn't ready, and I have to wait 48 hours but it has said this before when I tried to log in previously 

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MI5
Level 94: Supreme
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on ‎01-12-2023 20:16

on ‎01-12-2023 20:16

@MU1409 

Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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