Airpod voucher offer

[Philippeaein]

Hi, recently purchased an apple watch and I still did not receive the voucher for the Airpod (you essentially could get a pair of airpod for 1£ alongside your purchase).

is there anyone who faced the same issue? According to the t&c you are supposed to receive a voucher code by sms after the delivery of your watch.

thanks

[MI5]

@Philippeaein 

See guide and escalation help here Guide: Gift with Purchase  

[SamBlack]

Did you ever get your code? I’ve been waiting 40 odd days now, keeping being told via assistance on the app that I will soon receive code but nothing

[pgn]

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@SamBlack wrote:

Did you ever get your code? I’ve been waiting 40 odd days now, keeping being told via assistance on the app that I will soon receive code but nothing

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Did you read the help steps in the Guide: Gift with Purchase  @SamBlack? It is the only point of reference here for your particular issue. Guidance is to contact O2 via Social Media - link just below has the ways.

Good luck.