cancel
Showing results for 
Search instead for 
Did you mean: 

text failed

kitty3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

hi with this new BT Kcom network being installed everywhere is this affecting my signal, they have put a new pole outside my house which originally was effecting my virgin internet and now its effecting my my mobile phone, i keep getting message send failure notices since the pole went up at the end of november

Message 1 of 3
290 Views
2 REPLIES 2

Enlli
Level 65: Ultra-cool
  • 6730 Posts
  • 50 Topics
  • 1509 Solutions
Registered:

KCom should not really affect your Virgin Broadband or O2 phone signal.

Start by checking for O2 problems

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Come back with anything you find

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
278 Views

madasaf1sh
Level 76: Forum Legend
  • 10259 Posts
  • 55 Topics
  • 3021 Solutions
Registered:

@kitty3 


Absolute naff all to do with the KCom network been installed, as if remember rightly it just uses the pole to connect to cables, (KCOM Has nothing to do with BT), and I take it you live in East Yorkshire..

How do you mean its interfered with your Broadband from Virgin.. 

What Signal Strength are you getting on your mobile phone?? 


Have a look at these guides Guide: Text Message Tips (not sent or received) 

Also here Guide: How can I sort out my network issues? 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 3
278 Views