Solved: had terrible service from february last year - Page 5

Anonymous · ‎29-07-2014

im paying for a phone that has no service most of the time since feb 2013 ,still terrible service but 02 says its fine,even changed sims but no use,feel ripped off.....im in lockerbie area anybody else getting this terrible service...02 used to be great until i moved here....time to part company after 6 years with 02.....

MI5 · ‎22-08-2014

Ah OK, online may be different from a supply point of view but should make any difference otherwise as it's still an o2 phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎22-08-2014

From memory it's a Windows phone of some sort.....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎22-08-2014

@MI5 wrote:
From memory it's a Windows phone of some sort.....?

"MI5 - I have a Nokia Lumia 925 and yes I have tried that."

From an earlier post.

Confusing how its managed to lock out 😞

MI5 · ‎22-08-2014

I think the fact that it was mobiles.co.uk must supply network locked handsets unlike the main CPW high street stores....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎22-08-2014

@MI5 wrote:
I think the fact that it was mobiles.co.uk must supply network locked handsets unlike the main CPW high street stores....

Possibly so.

I'd be asking that very question to them.

jonsie · ‎22-08-2014

At the time Mobiles.co.uk were a trusted partner. O2 no longer deal with them...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎22-08-2014

I have just been on mobiles.co.uk and they are offering o2 contracts. .....

Anonymous · ‎22-08-2014

Confusion reigns indeed.

Going to buy a PAYG tomorrow and put the 925 on ebay, pay my next 11 months or so with o2 and forget I ever heard of them.

Shame, they were brilliant a few years ago, I even got a signal here which Is why I don't by the story these days and the one photo message for four texts out of your allowance was a winner if anyone remembers that!

Thanks for your help guys, much appreciated but enough is enough. I will go back to EE and enjoy signal and data and their new wifi service in a month or so.

ps my brother in law is here, on EE, and his phone hasn't stopped ringing or beeping, I feel more than inadequate!!! So long...farewell...adieu...

MI5 · ‎22-08-2014

Can't blame you mate.... Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎22-08-2014

As sad end to your experience. 😞

Take care.