disgrace

Anonymous · ‎08-11-2010

i changed from pay and go to simplicity and had 47 pound rewards and wos told that my fourth and fifth bill wud b free but i hav had to pay both bills and fink its a joke. they tell u lies to get ya to sign up and then dont even try to help ya wen ya ring up.;.........

sheepdog · ‎08-11-2010

I changed from pay and go to simplicity and had £47 rewards. I was told that my fourth and fifth bill would be free but I've had to pay both bills and thinks it's a joke. They tell lies to get you to sign up and then don't even try to help when you ring up.

There, fixed it for everyone

Anonymous · ‎09-11-2010

Have you actually tried to call O2 to discuss this problem?

Anonymous · ‎12-11-2010

Call o2, was the credit applied? If it was what charges have you incurred that have used it up? You might find it was something you did and if you don't call to find out what it was you risk high bills in future. Be nice to the person you call, they want to help and politeness gets a lot more done than shouting the odds.