General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

iPhone 5 query

Hi guys,I apologise in advance if this question has been posed before, but I have scoured the forum and cannot find it.Anyway, back on point; I put forward interest for the 5 (64gb in black) and did not check back as I expected an email notification ...

O2 community spamming

[rant]My email inbox is filling up with updates to every reply to the topics I've visited. I never asked for this and I've changed my settings unticking the box to subscribe to topics but I'm still getting them. How is this set to 'on' by default - s...

Can't Even get my PAC code!

I am one of many O2 loyal customers who have tried through website and over phone to order upgrade to the lovely new and long waited for iphone 5. I have not been able to access through either mechanism. Looking at other providers I am now thinking a...

Status Quo

Seems to be calming down at the start of the new week. Time to put away the Valium and Prozac, the Buspar and Inderal.....Ovaltine is the order of the day We need to take in the calories as from tomorrow because Friday 21st will soon be upon us bring...

iphone 4s prices

hi all, does anybody know if o2 have dropped the prices for the 4s after the 5 has come out or if this is likely to happen soon? thanks

Levels

Why do some people have a different level and 'title' on here? How does it change?

Mods to delete all new iPhone5 threads

Please can the Mods arrange this ?

No confirmation email for upgrade

First of, O2 website clearly states Everyone can get the new iphOne at Launch....Weirdly my preorder (O2 with the help of cpw) didn't send an email to confirm but I got the text. Also myo2 says upgrade in progress. Just wondering if anyone else exper...

Read before spending hrs on the Phone as the web site details are wrong !!!

Having followed 02 advice seevral months agos I reduced the monthly tarrif as I was not using the minutes on my IPhone 4 - I have kept to this tarrif awaiting the Iphone 5 and was assured that as I had passed py contract date I would simply be able t...

Iphone 5 out of stock for existing customers only!!!!

Not happy, trying to upgrade to the new iphone to be told it is out of stock and will have to wait. So i phone the number for new customers and guess what, "yes sir we have the phone in stock". To top it off, i ask for my PAC code as i'm not very hap...