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O2 Ways to Pay guidelines (help please)

Cleoriff
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I need help from the forum members please.

A few days ago I was nominated to provide a help link showing ways to pay your O2 bill.

My nomination was a bit 'off the cuff'... due to the fact I have often provided a bookmarked link showing payment methods.

However, there is a world of difference in knowing how to copy and paste the link....and the reality of using different payment methods. Horrified

When I was on PAYG, I used debit cards to top up, as and when I needed to. Moving to contract I set up a direct debit for monthly repayments. Job done (for me).

Since then there have been changes to PAYG tariffs and subsequent payment requirements.

 

Things I 'think' I know...Rolleys

Contract customers... 'should' pay via direct debit. Though they can pay via MyO2?

PAYG .*Top up via cards online or via 4444....*Automated payment line...*E Vouchers

But what about the new PAYG tariffs....how are these paid?. Can a monthly plan be set up etc etc

I have a feeling there is a heck of a lot more  I should know....but don't...LOL

Any info will be appreciated....Wave

 

 

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jonsie
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Cleoriff
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@jonsie wrote:

Even the tablet data tariffs wink


I am going to be very careful with these guidelines...Fear

They are primarily targeting 'methods of payment'. ....I will not be getting into the ever confusing ball game of going down the individual tariff route.Rolleys

It will be...On contract... you can pay this way...and on payg you can pay that way....

I am not writing a blumming thesis...LOL

But oh i have learnt some stuff today guys Happy Dance

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MI5
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That's the problem with these guides - you can find it never ending !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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Cleoriff
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@jonsie wrote:

I'm looking forward to this....Hero

Do you have a proof-reader LOL


Swearing not allowed on this forum @jonsie  so I will resist the temptation...Evil tongue

Oh...and I do the proof reading thank you. (pointless giving it to you next week ...what with Thai whisky and all that jazz) D'oh!

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jonsie
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@Cleoriff wrote:

@jonsie wrote:

I'm looking forward to this....Hero

Do you have a proof-reader LOL


Swearing not allowed on this forum @jonsie  so I will resist the temptation...Evil tongue

Oh...and I do the proof reading thank you. (pointless giving it to you next week ...what with Thai whisky and all that jazz) D'oh!


That's for sure....I refer you to my mobile signature LOL

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perksie
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@Cleoriff you can also use a number of websites which take various payment methods including PayPal.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Cleoriff
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@perksie wrote:

@Cleoriff you can also use a number of websites which take various payment methods including PayPal.


Thanks @perksie  I had actually got that one bookmarked. I think Viridis posted it sometime last week. It helped someone who couldn't log into the MyO2 website when they were abroad. A good find though (all adding to the thesis)  Smiley Very Happy

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jonsie
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Hope you're publishing this in paper-back, it could be another War & Peace!

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Cleoriff
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@jonsie wrote:

Hope you're publishing this in paper-back, it could be another War & Peace!


Yes...a bit damn different to what I blithely post in copy/paste answer format.....:smileytongue:

I just hope when it gets done...it damn well gets used...

No wonder MI5 nominated me. he obviously knew it would be a long job LOL

Nope. i shall keep it short. I learnt years ago that people read the beginning and end of a document.....and maybe anything you highlight in the middle wink

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