Faulty display on a Galaxy S7 edge

[Anonymous]

How do i go about getting my S7 repaired? It's less than a year old. My local O2 shop says they can't help cause I bought it from O2 Web site! There's no option I can find on the Web site for repare help. Very frustrating.

[jonsie]

You can take it in store but to be brutally honest you will be better dealing directly with Samsung. Anovo who are o2s repairers have a habit of putting it down to water damage and wanting a disproportionate number of pounds to fix it. 

Samsung will arrange collection and delivery to your home address. 

http://www.samsung.com/uk/support/

[Cleoriff]

I would avoid O2. You have a 2 year warranty on the phone so contact Samsung directly

0330 SAMSUNG (726 7864)

Monday to Saturday | 9am to 6pm

[Bambino]

Seeing as how the S7 Edge is meant to be water resistant, I'd be curious to see how many Anovo have said are 'water damaged'.

@Anonymous Contact Samsung as suggested, and send it directly back to them.

[MI5]

They've told people xperia z's are water damaged before now.

[Bambino]

I've no doubt that they have. Anovo are not a repair company that I'd like to deal with. The OP's phone is still under warranty, so they shouldn't have a problem dealing direct with Samsung, although they might be a little pushed at the moment.

[MI5]

Their repairs team might be quiet though