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idris4
Level 1: Joiner
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on ‎10-09-2023 16:22

on ‎10-09-2023 16:22

I seem to have been overcharged  this was a late fee which relates to previous month BUT this was paid, can you please fix this error, thanks, diane

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Bambino
Level 84: Resplendent
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on ‎10-09-2023 16:27

on ‎10-09-2023 16:27

@idris4 This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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