Solved: Ultra watch

Jack60 · ‎01-10-2022

I ordered Apple Watch ultra on 11 of September had one text from 02 saying it’s not arrived to me yet on the 23 September still not had the watch and no updates from anyone

MI5 · ‎01-10-2022

@Jack60

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-10-2022

@Jack60

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Afzaal · ‎02-10-2022

I ordered Apple Watch on the 8th September, mines still not arrived, depending on what colour band/strap you ordered I’ve been told by o2 customer services could be waiting up to 4 weeks, best option to go in store or online and check the delivery dates or what they have in stock otherwise you could be waiting for a while

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