New sim

[Ktc2112]

I’ve just upgraded and transferred all the stuff in my old phone to my new one which is fine. It won’t however set up to make calls etc. it’s not reading the sim but if I take it out, I’m told that there isn’t a sim inserted. I’ve tried a soft reboot so now am thinking of a hard reboot but would it start again with set up as if I was transferring the first time? Any other suggestions?

[Bambino · Accepted solution]

@Ktc2112 Either use your old sim or do a sim swap: SIM Swap: a mini guide (incl eSim) - O2 Community