cancel
Showing results for 
Search instead for 
Did you mean: 

I phone 3 wants re-installing please help

Anonymous
Not applicable

Hi, my battery completely dies this afternoon. I put it on charge about 4:30. At 8pm tonight it turned itself on finally but when I unlock the keypad it asks me to connect it to itunes. However when I unplug it from the mains it does nothing and when I plug it into the laptop it does nothing. 

I have tested all my USB's ports and they are all working so I'm completely confused somebody please please help as this has ALL my contacts appointments and my only alarm clock loll .

Thanks in advance for any help.

 

Message 1 of 4
2,232 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 145114 Posts
  • 635 Topics
  • 27833 Solutions
Registered:
Try resetting by holding home & power until you get the apple logo on screen.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

Message 3 of 4
2,205 Views
3 REPLIES 3

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

You are confused, this is the broadband section so I've asked for it to be moved.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 4
2,220 Views

MI5
Level 94: Supreme
  • 145114 Posts
  • 635 Topics
  • 27833 Solutions
Registered:
Try resetting by holding home & power until you get the apple logo on screen.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 3 of 4
2,206 Views

Anonymous
Not applicable
Then do a complete restore & hopefully that should sort it
Message 4 of 4
2,199 Views