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iPhone 6- PreOrder

Anonymous
Not applicable

Just a quick question regarding the iPhone 6. Will customers due an upgrade for their phone be given priority over pre-orders of the iphone 6?

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MI5
Level 94: Supreme
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That's always been my opinion too......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3851 of 4,605
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Anonymous
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Our apple store in Norwich doesn't seem to have many phones either as I tried to get one direct from there. Especially not the Space grey 64gb that i'm waiting for.

I've only been waiting 2  weeks but it seems forever now and I'm annoyed that they told me within 14 days which has now gone to 4-6 weeks. Happy to take money from Me and hubby who is waiting for 6 plus so may be even longer. They shouldn't take money for a service they can't provide!! 

Crazy

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jonsie
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O2 can sell all the iphones they get. Unfortunately they can only supply them as fast as Apple can provide them...

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Anonymous
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Im gonna just give up now. i got offered £5 off my next bill for the inconvinence.

complaining after another 2 weeks are up

Message 3854 of 4,605
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Anonymous
Not applicable

Just had this from live chat. Think I'm going to phone CS as well though...

 

nfo: Welcome to O2. Someone will be with you soon.
info: You're through to 'O2 : Damon'
O2 : Damon: Hello, it's O2 : Damon here. What can I do for you?
: hi there, I just wanted an update on my order number ms-***********
O2 : Damon: I will check it for you
: thanks
O2 : Damon: I have checked you have place the  order on 19/09/2014
: that's right
O2 : Damon: I have checked as the 64 GB spec gray was earlier out of stock but we have received a limited stock from apple.
: great
: when will I receive my order?
O2 : Damon: So your phone will be  most probably dispatched with in 1-2 days and  you will receive it with in 3-5 days
O2 : Damon: I will personally keep a track on your order.
: thanks I appreciate it.

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Anonymous
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I was told similar yesterday @Anonymous I've actually been promised it will be within 1-3 working days and took screengrabs to prove it. Still don't believe it though. But I will complain to oftel if they don't stick to their word
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Anonymous
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Don't get your hopes up. On Friday I was told I'd have my 64GB SG in 3 working days. Had nothing since, except the text message everyone else has had.

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Anonymous
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Just to fuel the fire a little. I ordered a 64gb Space Grey 6 on the 2nd October and ive just had the dispatch email. Hopefully they got a large shipment and everyones orders are being fullfilled

 

Edit: Its only a processing email and says its being dispatched shortly. 

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Beenherebefore
Level 32: Blockbuster         
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@Anonymous wrote:

Just to fuel the fire a little.


Have read the other 385 pages of this thread ?

"My life is a facsimile of a sham"
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Anonymous
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Message 3860 of 4,605
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