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Level 1: Joiner
elainepentney
Posts: 1
Registered: ‎24-03-2013
Accepted Solution

i cant find my bill

[ Edited ]

hi i cantb find my bill for my iphone5 as i want to tell them to take the payment tomorrow

 could you please help with this

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MI5
Posts: 29,347
Topics: 265
Solutions: 3,098
Registered: ‎04-04-2012

Re: i cant find my bill for 07803530400

No one her can help. Call 202 from your phone and remove your personal details before your account gets hacked!!
Samsung S3 i9305 Dual SIM. Asus Fonepad.
Samsung AtivS WP8.1 Samsung Note 4.
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perksie
Posts: 24,748
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: i cant find my bill for 07803530400

Have you looked in MyO2 using the log in details they gave you?

 

I have asked for your personal details to be removed as this is a public forum.

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Sky Unlimited Broadband - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4 Android 4.4.4
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Level 1: Joiner
ZomB
Posts: 1
Registered: ‎19-10-2012

Re: i cant find my bill

You may be logging in to an account that doesnt link to your bill. Many people register accounts when they have one already which shows the bill.

 

Subsequently regestered accounts will not show bill. You will need to aquire the original  username and password for the account that is linked to the bills.

 

In relation to requesting the payment to be processed tomorrow. On the day direct debit request isnt possible, it usually follows the bill no sooner than 14 days after. However you can pay by card on the automated service or by speaking with an advisor on 202, or when you finally get it, through the My O2 account when you get your username and password sorted.

 

Note: if you make a payment by card and you have a direct debit setup also, becareful of being double billed. More than 2 days to go for DD then you are ok, 2 days or less then feel free to make card payment but speak to the bank to cancel the DD request.

Great minds think alike, but hey so do sheep.
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