O2 Community

Get help, share tips and chat

Level 1: Joiner
Posts: 1
Registered: ‎13-10-2012
Accepted Solution



Trying to swap my sim over after upgrading my iphone 4 to a 5, when I go to the swapmysim o2 website, I put my phone number in as requested, I'm then text the code, I then put the code in within the 30min limit and it tells me the code is incorrect. 

I have now tried this 3 times yesterday and once today and it always tells me the code it is incorrect?

Am I doing something wrong?



Posts: 936
Topics: 10
Kudos: 59
Solutions: 23
Registered: ‎13-09-2012

Re: Swapmysim

Try texting swap to 20 220 I used this method other day to swap to my new sim for iphobe5 was sorted in a couple of minutes.
Level 44: Clearly Talented
Posts: 5,942
Registered: ‎18-09-2012

Re: Swapmysim

That's wierd try clearing your browsers temp files and cookies.

Penny's way works well as well:smileyhappy:
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told :smileywink:
Level 1: Joiner
Posts: 1
Registered: ‎23-10-2012

Re: Swapmysim

I was using Google Chrome to no avail. Tried and failed numerous times.

So I cleared all my cookies etc and tried using Internet Explorer. Worked first time.