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Level 1: Joiner
Jeffreg
Posts: 3
Registered: ‎19-08-2013
Accepted Solution

No service on iPad

I've had a no service message about my o2 3G for a few days now. I've tried turning the iPad on and off but that didn't work. I've checked service in my area on the website and it shows its ok. Any ideas please?
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adamtemp64
Posts: 13,396
Topics: 222
Kudos: 951
Solutions: 1,018
Registered: ‎13-08-2008

Re: No service on iPad

have you tried all the usuals like cleaning the sim resetting the ipad etc
2 iPhone 5s 32gb on 4g 8gb tariff 1 iPhone 4s 16gb sim only on business contract
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
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Level 1: Joiner
Jeffreg
Posts: 3
Registered: ‎19-08-2013

Re: No service on iPad

Hadn't thought of cleaning the SIM, will give that a go. How do I reset the iPad please? Thanks for your help
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bandofbrothers
Posts: 23,179
Topics: 891
Solutions: 2,028
Registered: ‎17-04-2012

Re: No service on iPad

[ Edited ]

I think its like the iphone.

 

Settings, general, reset, reset network settings.

 

 

Another option is to replace your current Sim Card by picking up a blank Sim Card from your local 02 shop, or ask for one to be posted to you.

 

Then carry out the SwapMySim procedure.

 

I have included the link to do this.

 

http://swapmysim.o2.co.uk/

 

Take into account it takes from approx 2 hours to 24 hours to fully activate, and by turning your phone off and on throughout this period helps to reset your services.

 

Also even though the site is showing allis fine with the mast you can still challange the result by ringing 02 and ask them to have it checked out.

MacBook Air 11” Core i5 1.6GHz 4GB 128GB •1.6GHz dual-core Intel Core i5. OS X Yosemite.

iPhone 6 Plus ~ iOS 8.1
iPad Air ~ iOS 8.1

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Mea familia est mea vita.
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Level 1: Joiner
Jeffreg
Posts: 3
Registered: ‎19-08-2013

Re: No service on iPad

That's great thanks very much I'm sure you've given me enough to take it from here.😊
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