on 30-08-2015 22:19
on 30-08-2015 22:19
Had my phone for about 7 weeks now. Love phone but can't use it for this purpose. When I'm on a call the party at the other end cannot hear me (either distorted or as if I've hit the mute button). Been into Apple who say there no problem with either the soft or hardware o the phone. So I'm stuck. Just wondering if it could be a network fault.
on 30-08-2015 22:39
on 30-08-2015 23:54
on 30-08-2015 23:54
@Anonymous wrote:Had my phone for about 7 weeks now. Love phone but can't use it for this purpose. When I'm on a call the party at the other end cannot hear me (either distorted or as if I've hit the mute button). Been into Apple who say there no problem with either the soft or hardware o the phone. So I'm stuck. Just wondering if it could be a network fault.
Is it everyone you call or just one person because if it's just one person then their phone might be the one not working
on 31-08-2015 00:40
on 31-08-2015 00:40
Just read this. 5 ways to fix iPhone 6 mic problems
http://www.technobezz.com/5-ways-to-fix-microphone-on-iphone-6/
If all those fail then Apple support should be contacted
https://support.apple.com/en-gb/HT201232
Veritas Numquam Perit
on 31-08-2015 08:13
on 31-08-2015 08:13
@Anonymous wrote:Had my phone for about 7 weeks now. Love phone but can't use it for this purpose. When I'm on a call the party at the other end cannot hear me (either distorted or as if I've hit the mute button). Been into Apple who say there no problem with either the soft or hardware o the phone. So I'm stuck. Just wondering if it could be a network fault.
Not sure if this would make any difference, but have you tried a different sim card in your iPhone?
If the problem is present on all calls, I would go back to the Apple Store and explain that they said there was nothing wrong with it, and I would then ask to call the store and let them hear for themselves the problem you are having and ask them to explain how they can come to the conclusion that there isn't anything wrong with it.
If everyone you call can't hear you, then there is defintely a problem.
31-08-2015 11:12 - edited 31-08-2015 11:16
31-08-2015 11:12 - edited 31-08-2015 11:16
Did you have a genius appointment at an Apple Store? If yes, did they try making a call and hearing it for themselves? If so, what happened?
Oops. Didn't notice I repeated Fatboy's comments, but can't see how to remove entire message.
on 31-08-2015 11:19
@PiedPiper wrote:Did you have a genius appointment at an Apple Store? If yes, did they try making a call and hearing it for themselves? If so, what happened?
Oops. Didn't notice I repeated Fatboy's comments, but can't see how to remove entire message.
You can't remove it but you can delete it in the edit function & replace the message with the words deleted by me
on 02-09-2015 16:30
on 02-09-2015 16:34
on 02-09-2015 16:34
@Anonymous wrote:
How are you getting on with this @Anonymous ?
Can't hear you....
on 02-09-2015 16:39
good one!
But he has to read !