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s6 edge

Anonymous
Not applicable
Hi my back light on my s6 edge comes on quite often on its own. The torch icon has not been touched. Anyone else experienced this.
Thanks
Message 1 of 11
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Anonymous
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Thankyou
Message 2 of 11
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Bambino
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Message 3 of 11
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Cleoriff
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One of our members @viridis has the S6 Edge....he may be able to advise further (although check @Bambino's link as well)

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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Thankyou very much 😀
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Anonymous
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Thankyou 😀
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viridis
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Not sure if the op is on about the flash or not?
If so, it might not be the actual flash but one of the health monitor lamps turning on as the phone "thinks" a finger is placed on it.
A little more info would be grand tho...
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MI5
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Backlight to me is screen ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Message 8 of 11
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Anonymous
Not applicable

strangely enough this has happen to me twice on my Note 4.....had to restart the handset.

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PhoneChanger
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@Anonymous can you give us a bit more information on what the phone is doing when the screen comes on? Is it charging? (if so wireless or cabled?) have you been using a specific application?
Message 10 of 11
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