Xperia Z5 Warrenty Rejected Fault

Anonymous · ‎21-06-2016

Extereamly peed off.

So have the Z5 Compact and the UV filter on the camera has failed (exactly like this : https://community.o2.co.uk/t5/Discussions-Feedback/O2-repairs-diary-aka-not-practicing-what-you-prea...).

Sent off for repair, now they are saying that this is not covered! They want £44!!

Can anyone help??

MI5 · ‎21-06-2016

Was this o2 repairers?
If so, speak to Sony directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎21-06-2016

We always suggest sending the device directly to the manufacturer, and not to O2.

I DO NOT WORK FOR O2

MI5 · ‎21-06-2016

Link to contact Sony directly http://support.sonymobile.com/gb/xperiaz5compact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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