on 13-03-2015 19:10
on 13-03-2015 19:10
Hi All,
For the last week and half my singal has been a bit spotty, but now it's totally gone, I can see the o2 network both 2 and 3g in the network list, but my phone will not connect.
I spoke to live chat who suggested it was a sim card problem and they promptly sent me a new one, however to switch to this sim I have to recieve a text it seems when I went to the swapmysim site, I've got no connection so cannot do this?
Feel pretty stuck, any help would be appreciated.
Thanks
Solved! Go to Solution.
on 13-03-2015 19:42
on 13-03-2015 19:42
on 13-03-2015 19:13
on 13-03-2015 19:15
on 13-03-2015 19:15
on 13-03-2015 19:17
on 13-03-2015 19:17
Might be best to try cleaning the sim card first rebooting the phone.
on 13-03-2015 19:24
on 13-03-2015 19:24
Yeah, tried cleaning, rebooting, factory reset. Just on with live chat now trying to activate the new one.
on 13-03-2015 19:37
on 13-03-2015 19:37
on 13-03-2015 19:39
Yeah, the person said they'd sent off the request, guess I just have to wait now til it's active before it will let me connect to the o2 network?
on 13-03-2015 19:42
on 13-03-2015 19:42
on 13-03-2015 19:42
on 13-03-2015 19:42