on 11-10-2023 10:06
I can't charge my phone. When I plug any cable in, it doesn't start charging, and the usb c end of the cable gets very hot. Is my phone faulty?
on 11-10-2023 10:10
If it the same on all cables it may be the phone. Try a different charger plug and check the phone socket for debris
on 11-10-2023 10:41
Tried different plugsand cables.they all get hot. I've got it turned off, as I only have 45% to perform smart switch.
on 11-10-2023 11:09
@Robm1955
if it is a new phone contact o2 to get it replaced. if other 14days contact the manufacturer support and they should be able to advise on getting it replaced or repaired
12-10-2023 21:30 - edited 12-10-2023 21:31
If you are trying to get a one-off charge simply to use smart switch, can you use a wireless charger ?
never-displayed
