Started getting background music on incoming calls

[rocco1504]

Hi 

I have a Huawei p30 pro. 

And just today I've started getting loads of Spam emails but also every time someone calls me I'm getting music playing in the background. 

If I use speaker mode it doesn't play, only if I use the phone normally. 

I get the emails through Gmail from my Virgin email address. 

Does anyone have any ideas how to fix this please

Thanks for looking 

[MI5]

@rocco1504 

Virgin mail servers are constantly getting spammed. Their filtering is rubbish. Just keep reporting them as spam.

Is the music playing of your phone, ie Spotify or some other music app?

[rocco1504]

No I don't use music apps but I just opened a video from a friend and the music started 

[rocco1504]

The video was on WhatsApp, it just seems to be like some cheesy kids game music. 

[MI5]

@rocco1504 

I'd delete the video from both WhatsApp and from your files if auto saved and see if it stops it.

[rocco1504]

Thing is, the video only came about an hour ago and this has been happening all day, I just don't understand it, because I'm the most sensible person I know when it comes to dodgy emails and that sort of thing. 

[MI5]

@rocco1504 

Search your files and delete any music files you don't recognise.

I'd also download Malwarebytes app and run that for any spyware.