Solved: Re: Samsung Galaxy Alpha - Lollipop

Anonymous · ‎15-01-2015

Hello everyone

Any idea when will be able to get this on my device?

Thank you

MI5 · ‎15-01-2015

You will be on generic firmware then, for sure.
Samsung have said 1st quarter of 2015 so expect it around end of March time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-01-2015

Do you have O2 firmware or Samsung generic firmware on it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎15-01-2015

I'm unsure. How do I check?

viridis · ‎15-01-2015

When you turn it on, does a Samsung animation come up, then the O2 bubble immediately after?

viridis · ‎15-01-2015

Oh, and where did you buy it? Lol

MI5 · ‎15-01-2015

Dial *#1234# and tell me what it says next to CSC ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎15-01-2015

Thanks for this. When I power up it just shows the Samsung logo and then my home screen. I bought it from a Samsung Shop/Carphone Warehouse.

MI5 · ‎15-01-2015

You will be on generic firmware then, for sure.
Samsung have said 1st quarter of 2015 so expect it around end of March time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎20-02-2015

Hi @Anonymous ,

You can find some more info regarding your question in this thread: http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Lollipop-on-Samsung-Alpha-S5-Mini-S4-Note-3-amp-Note-4/td-p/852453

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