on 25-07-2015 07:51
on 25-07-2015 07:51
25-07-2015 08:25 - edited 25-07-2015 08:28
25-07-2015 08:25 - edited 25-07-2015 08:28
Hi @Anonymous what sort of issues are you having with bluetooth and your Note 3? A search of Android forums et al are showing a variety of problems exist
One help guide here http://thedroidguy.com/2015/06/solutions-for-note-3-bluetooth-issues-part-1-108289
I am sure one of our Samsung experts @MI5 @jonsie or @viridis may be on later to give advice. If it's specific bug fix you need.....wont be released until O2 @Chris_K informs us
To add...I have the Note 3 myself and will be updating to Lollipop when I get back to the UK on Sunday....so would be really interested to kinow what particular issues are affecting you...:smileywink:
Veritas Numquam Perit
on 25-07-2015 10:59
on 25-07-2015 10:59
on 26-07-2015 13:23
on 26-07-2015 13:23
on 26-07-2015 13:31
on 26-07-2015 13:31
You can ask @Chris_K for updates, but we wouldn't know anything else.
on 27-07-2015 11:13
Hey, and welcome to the O2 Community @Anonymous
We released our Lollipop Note 3 update without any delays so we're sorry you feel the initial build took longer than expected for you to receive - we released it as early as we could have. We are also unaware of Bluetooth issues specifically with the Note 3 - personally I have this device on the latest software we have and have not experienced any Bluetooth issues myself.
So we could try and check into this, could you confirm:
- Software version details. Go to Settings > General > About Device > Baseband version & Build number
- What specifically is the issue? Does Bluetooth fail to enable? Do devices disconnect intermittently? Failing to pair with devices?
on 27-07-2015 11:18
on 27-07-2015 11:18
on 27-07-2015 11:19
on 27-07-2015 11:19
on 27-07-2015 11:47
on 27-07-2015 11:47