Network Coverage

[Anonymous]

Hi,

I have been unable to receive or make calls and texts from 2pm today.

I read an article online that o2 networks are down today. 

When will this be resolved? As I urgently need my phone to work.

[Anonymous]

Hi check out this link to see if there are problems in your area

http://status.o2.co.uk

[Anonymous]

Hi, Thanks I have already checked this and it says that 

'Our network is currently working fine

If we're doing work on the phone masts near you we'll tell you about it here.

Updated 20:01 (refreshed hourly). Recent faults might not show yet'.

Yet my phone says emergency calls only and I still cannot send text messages since earlier today. 

[Anonymous]

That page is the only information that is availiable to the customer o2 may know something more but I doubt it you could try ringing them from a landline:

From your O2 mobile	202	Free
From a landline	0844 809 0202	5p / min†
From abroad	+44 844 809 0200	Free‡

[Anonymous · Accepted solution]

Unfortunatley I can't. May have to go into an o2 shop tomorrow to try and resolve this.

Thanks.

[Anonymous]

Sorry couldn't be of any more help hope you get it sorted soon:smileyhappy:

[Anonymous]

Have you tried taking your SIM out and giving it a wipe - give that a go and if that doen't help, try restarting your handset.

[Toby]

Hi Orls905.

Was pdmoulsher's advice helpful? If not, let us know how you get on at the store.

Cheers, Toby