on 30-09-2014 09:37
on 30-09-2014 09:37
My Galaxy S5 got cut off last night as it said I hadn't paid my bill.
I paid it via credit card this morning and it still isn't letting me make calls/send messages/access the internet.
Any ideas how long it takes for the restrictions to remove?
Thanks
on 30-09-2014 09:41
Possibly midnight tonight when the system updates.
Try live chat to clarify.
on 30-09-2014 09:49
on 30-09-2014 09:49
on 30-09-2014 10:33
30-09-2014 10:36 - edited 30-09-2014 10:38
30-09-2014 10:36 - edited 30-09-2014 10:38
bandofbrothers wrote:
I would suggest re setting up your direct debit.
You're presuming the OP had a Direct Debit set up in the first place, which by the sound of his post he didn't, but should have.
I thought O2 now insisted that anyone on Pay Monthly now have their account on Direct Debit, but this situation constantly arises.
on 30-09-2014 10:41
on 30-09-2014 10:41
It always puzzles me that O2 insist on direct debits but don't enforce it when people cancel them. As you say this now is a recurring problem on here and really of peoples' own doing and O2's seemingly lax enforcement of their terms and conditions.
on 30-09-2014 10:42
on 30-09-2014 10:42