Solved: Re: Bolt ons

Anonymous · ‎30-04-2015

I've just looked at my bill and noticed £5 for a bolt-on I've no idea what one is and it appeared on bills from January. I don't think I asked for one. Any advice?

MI5 · ‎30-04-2015

It will tell you what it's for in your My O2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Cleoriff · ‎30-04-2015

Hi @Anonymous

We dont have access to your account so would have no idea what the bolt on is. You would need to contact Customer Services to ask..

http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎30-04-2015

It will tell you what it's for in your My O2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎30-04-2015

Could be an extra data bolt on if you asked for more data

jonsie · ‎01-05-2015

Can you post a screen shot and is your bill higher than normal ?

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