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Transfer-URGENT

Anonymous
Not applicable
I got a PAC from my existing carrier and am transferring to o2 and I got a Top-up voucher and I am scared that if I top up now the money will go to waste.
Message 1 of 15
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jonsie
Level 94: Supreme
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As for your top up query, you shouldn't lose the credit but if you top up before the number is ported, your anniversary date will be when you top up so you may lose a couple of days. Personally I would wait until the port is completed. 

Message 11 of 15
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Anonymous
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I try call 4444 but it just closes after one second why?
Message 12 of 15
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Anonymous
Not applicable
I try calling 4444 but it closes after one second why?
Message 13 of 15
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Cleoriff
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Registered:

@Anonymous wrote:
I try calling 4444 but it closes after one second why?

Because thats the automated top up line. You need to call 4445 if you want to speak to someone.... However if the port is not complete there are other numbers in the contact us link already given...Also live chat is an option if all else fails.

Veritas Numquam Perit

Girl in a jacket
Message 14 of 15
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MI5
Level 94: Supreme
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I you want to call from a none o2 phone the number is 0344 8090222

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 15
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