O2 Community Forum

Refund

Hi I started to order a Samsung phone however I cancelled the order due to it taking a while and would rather come into a store to get it sorted. It did take an upfront payment off me when will I receive my refund

ordered new phone

Hi I've just ordered a phone and paid £30 upfront and my phone crashed and says I have nothing in the basket

Using phone in the Maldived

Any suggestions for using the phone in the Maldives. Do I need to do anything in advance of going?

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

The "What Are You Listening To Right Now" Thread

I was looking for this all over the place but I couldn't find it! Every forum should have one of these! So, here we go! Billy Talent - Red Flag YOUR TURN!

O2 messed up my bills and CS just lie and lie and lie, and that is you get thru

O2. My bills are all paid up for 2024. You screwed up my billing during the change to new billing, payment management can see all paid up, but you sill from 27th feb say I owe for 2 numbers from feb. Not true. Get your billing sorted. You keep cuttin...

Device plan payments

Since the update to my 02 I cannot find the device plan payment section anywhere?!?I used to be able to make device plan payments and track how much I'd paid and how much left there is to pay. Now I can't find thay segment what so ever. I've got 4 co...

Closing my Account

I am out of contract and changing provider from o2, I have requested a PAC code, do I also need to cancel my account or is this done automatically as I am out of contract?

SMS - 30 Character Limit

Hi, I'm a little confused with the character limit on SMSs. I'm only able to send SMSs with only 30 characters, anything more and it just won't send, and gives a "Couldn't send message" error.I have tried with different phones and tried changing some...

Number not ported and agent says its an invalid number!!

Hi all, Really hoping someone can help with this as I am losing all hope. I ordered a vodafone pay monthly sim only contract from mobilephonesdirect on the 5th of April and called back and cancelled the order within the hour as I wanted to go on a pa...