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unable to log into myo2 or view bill on website

ccantwell
Level 1: Joiner
  • 1 Posts
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Registered:

unable to login myo2 on Wi-Fi or data and when I try and access my bill on the website 

on my mobile I just keep getting 
"something went wrong error message on both Wi-Fi and data " 

though the website it look like my number listed twice with two pay monthly  
top one go straight to "it look like something gone wrong" 

the second link I get some account info but when I click on billing history  
I get  "something went wrong" error message

when I click on "see latest bill"
I get the error message  "We couldn’t find the page you’re after."

I already uninstalled and reinstall the app force stopped it and clear the cash but from the error message on the website seem to a issue on your side 

 

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MI5
Level 94: Supreme
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@ccantwell 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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