overcharged

[mickeybb3]

i have been charged twice on this months bill for premium charity donation but the july payment had already been taken.

[madasaf1sh · Accepted solution]

@mickeybb3 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone
Thanks