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Upgrade issue

Sinku
Level 1: Joiner
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on ‎23-03-2024 22:10

on ‎23-03-2024 22:10

I am unable to complete my upgrade online at the final step as my basket either empty's itself or it loops me back a step. Also been to the o2 store four times already and they keep getting An Unexpected Error has occurred.

 

Anyone had the same problem and found a fix?

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MI5
Level 94: Supreme
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on ‎23-03-2024 22:30

on ‎23-03-2024 22:30

@Sinku 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255 or pop in store https://www.o2.co.uk/storelocator
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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