Tariff Speed up

[Zerm]

I ran out of data on my last tariff and my balance is £20, I’d like to stop the current tariff and switch to the £20 bundle. However I tried, and it’s saying I can switch on the 18th of April which shouldn’t be right

[Enlli]

We are all customers here so can't help with account problems

Maybe worth calling 4445 

[Oxonian]

@Zerm 

You have posted on the "Pay Monthly" board but your query reads like it is about PAYG ; so @Enlli has suggested that you 'phone 4445 as that is Customer service for PAYG.  

If you are a contract customer, you can message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

Alternatively, you can 'phone on 202 or 0344 809 0202. 

A complete schedule of how to contact O2 is in :-

Guide: How to find help & contact O2