Solved: O2 are advising they are changing making changes t...

Madrid · ‎18-09-2023

Can you please confirm whether the email I have recently received is genuine.

It says that my O2 Direct Debit has changed and that I don't need to do anything. Firstly is this a genuine email from O2 and secondly why are you changing this.

Enlli · ‎18-09-2023

Well we are customers and not O2

However we do know that O2 are having to change some Direct Debits as they move to a new billing system

If in doubt

Message O2 on
(Facebook) (https://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,
They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎18-09-2023

Well we are customers and not O2

However we do know that O2 are having to change some Direct Debits as they move to a new billing system

If in doubt

Message O2 on
(Facebook) (https://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,
They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎18-09-2023

@Madrid

Everyone gets that notification when they are moved to the new billing system.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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O2 are advising they are changing making changes to my direct debit

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