Solved: O2 Refresh

JezR · ‎09-09-2022

If I have an O2 refresh plan, that unlinks after 24 months, what are my options with the airtime?

Can I change the airtime after 24 months i.e. have a 30 day SIMO?

MI5 · ‎09-09-2022

Up to 24 months, you need a monthly rolling Airtime Plan as long as you have a Device Plan. After 24 months, you can: (i) continue with the Device Plan and Airtime Plan, (ii) continue with the Device Plan and terminate the Airtime Plan, or (iii) terminate both the Airtime Plan and Device Plan (provided that you pay the remainder of your Device Plan in full).

So yes, you can terminate the airtime plan and switch to a simo if you wish.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

MI5 · ‎09-09-2022

@JezR

Up to 24 months, you need a monthly rolling Airtime Plan as long as you have a Device Plan. After 24 months, you can: (i) continue with the Device Plan and Airtime Plan, (ii) continue with the Device Plan and terminate the Airtime Plan, or (iii) terminate both the Airtime Plan and Device Plan (provided that you pay the remainder of your Device Plan in full).

So yes, you can terminate the airtime plan and switch to a simo if you wish.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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