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My O2 accounts and high bill

Anonymous
Not applicable

Hi, 

I've got two O2 numbers. One of my numbers has a bill of £1700 as I was stupid to use charge to bill and didn't keep track of what I was spending. O2 have put a bar on incoming and out going calls and texts on that number. Will O2 but a restriction on my other O2 number (the bill on this number is paid).

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Anonymous
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Generally speaking no, but that's crazy high. If you don't mind, may I ask how you managed that?
Message 2 of 10
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Anonymous
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Hi Dom ,

As said the 2nd Account shouldn't be affected.

I'm dismayed that such a high bill has been accumulated.

Is this due to high usage or a run of events where non payment has existed for goods purchased ?
Message 3 of 10
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Anonymous
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Charge to mobile can soon add up if you buy a lot of stuff using it
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Anonymous
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One service I opt not to take advantage of !
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Anonymous
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Likewise
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jonsie
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That's a crazy amount of charges though. The problem is that obviously O2 will be taking steps to recover the amount if the charges are genuine. This may impact on your ability to pay your contract that is currently up to date.

Perhaps you can tell us what the charges are then it can serve as a warning to others?

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adamtemp64
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I guess it was services that use this http://www.o2.co.uk/chargetomobile

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jonsie
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adamtemp64
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I agree and better controls need to be inplace, alowing a £1700 spend without warning or blocking the service as mentioned on the linked faq is imoral this should have a monthly spend cap (£100?) unless the user agrees to another set ammount? @Toby one to feed back

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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