cancel
Showing results for 
Search instead for 
Did you mean: 

Has my upgrade been accepted?

Anonymous
Not applicable
I upgraded earlier to the iPhone 5s gold and have to wait 3-6 weeks for delivery which is fine. But I was wondering if I've been accepted now like passed a credit check if there was one? I had an email which told me to login to O2 to sign the credit agreement form and terms and conditions of contract and then I paid the £47 to upgrade to refresh. So does this mean I'm fine? slight_smile x
Message 1 of 3
1,114 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

Hi Benbanana,

 

 

Damien advice is correct that normally a Credit Check is not undertaken on Upgrades and as long as your payments on your Contract were all ok you should be fine.

 

However,

 

If your still a bit unsure and want reassurance then either ring Customer Services on 202 and be prepared for a wait due to the iphone launch or use Live Chat and they will hopefully confirm all is ok and on track with your order.

 

http://www.o2.co.uk/mobile/contactus

View solution in original post

Message 3 of 3
1,076 Views
2 REPLIES 2

Anonymous
Not applicable
As far as I'm aware there is no credit check on upgrades
Message 2 of 3
1,111 Views

Anonymous
Not applicable

Hi Benbanana,

 

 

Damien advice is correct that normally a Credit Check is not undertaken on Upgrades and as long as your payments on your Contract were all ok you should be fine.

 

However,

 

If your still a bit unsure and want reassurance then either ring Customer Services on 202 and be prepared for a wait due to the iphone launch or use Live Chat and they will hopefully confirm all is ok and on track with your order.

 

http://www.o2.co.uk/mobile/contactus

Message 3 of 3
1,077 Views