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Cant View Bill Or Access O2 App

Curr946
Level 26: Upbeat
  • 2174 Posts
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Registered:

on ‎18-12-2016 19:11

on ‎18-12-2016 19:11

Spoke to customer services and they asked me about my phone and pc and said I should try a different web browser and blamed edge. So I downloaded chrome but guess what, still get an error saying no information available.

 

As for the app, week three and can't log on...

 

Rant... Ahh feel better.

Current Phone: Sony Xperia XZ Premium
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MI5
Level 94: Supreme
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on ‎18-12-2016 19:17

on ‎18-12-2016 19:17

We know edge doesn't allow you to display bills but it should still let you log in and have all the other functionality of your MyO2.
Sounds like CS need to reset your account but you could try doing a password change yourself first.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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