Solved: Cancellation of unused account

Prytaneion · ‎17-06-2023

Hi, I have an account which has been dormant since my mother passed away. Can I cencel it please?

MI5 · ‎17-06-2023

Sorry for your loss.

O2 have a department dedicated to helping in such circumstances.

Bereavement | Account and Billing | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Enlli · ‎17-06-2023

This is a community forum made up of customers similar to yourself. However,

How to cancel in this guide

Guide: Cancelling Your Contract

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎17-06-2023

@Prytaneion

Sorry for your loss.

O2 have a department dedicated to helping in such circumstances.

Bereavement | Account and Billing | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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