Apple Watch series 8 error code 08

[LB_602]

Hi, I’m trying to connect my Apple Watch series 8 to my O2 mobile data contract. I’ve tried un-pairing and removing from my apple account and trying again but keep getting error code 08 each time. Is there any advice on how it can be fixed?

[pgn]

Hi @LB_602 - if both watch and phone are at latest versions of software (iOS 16.3 and watch version 9 or so), and your Contract us paid by Direct Debit, then it is possible your watch e-sim details may need to be reset on O2's side, or even a new physical SIM needed for the phone itself. I tag @O2Ryan, the O2 Advisor in from 8am today, to help - keep a watch in your Private Messages here on the Forum for a request from them for more inf from you. Good luck!

[O2Ryan]

thanks for the tag ill send a private message over now.

[123mcleish]

@O2Ryan I have the identical issue. Can you help? Thanks in advance...

[LucyDawson]

I’ve got the same issue 

[Rothy]

@O2Ryan o have the same issue please can you help 

[pgn]

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@Rothy wrote:

@O2Ryan o have the same issue please can you help 

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I already escalate @Rothy call for help to @O2Emma on another thread, please don't post multiple calls for help, it slows things down.

[Rothy]

Please can somebody help me