This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Pay as You Go

elgnarc
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-09-2023 18:04

on ‎04-09-2023 18:04

My phone is only used for emergencies and occasional photos (which I transfer to my laptop. It is hardly ever used for calls, texts, emails etc. Why do I keep running out of money?

Message 1 of 3
196 Views
0 Kudos
2 REPLIES 2

jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

on ‎04-09-2023 18:12

on ‎04-09-2023 18:12

You need to turn off mobile data completely or you will be charged for connections in the background as apps update etc.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 3
186 Views
0 Kudos

MI5
Level 94: Supreme
  • 144950 Posts
  • 635 Topics
  • 27778 Solutions
Registered:

‎04-09-2023 18:36 - edited ‎04-09-2023 18:37

‎04-09-2023 18:36 - edited ‎04-09-2023 18:37

@elgnarc 

Bundles only last for 30 days then a further top up is required to renew your allowances. 

Big Bundles | Help & Support | O2 

O2 isn't suitable for very low users, you would be better off looking at giffgaff or 1pmobile but all have a minimum spend requirement.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
178 Views
0 Kudos
Top Kudoed Authors
View All
Top