on 18-06-2014 15:11
on 18-06-2014 15:11
help !! took out a second simplicity contract in march when i was setting up a business, the business failed. i am now left with a line that i dont want nor use..i cant even afford the £20/month.
I have spoken to customer services twice and on both occassions they are quoting me cancellation fees in excess of £160...if i cant afford £20/month where will i find £160?
O2 have no loyalty..considering that i will still be an O2 customer on my regular contract why couldnt they do this for me...*sob*(i know they are not a charity)
Does anyone have a solution....im all ears
Solved! Go to Solution.
on 18-06-2014 16:51
You mentioned that you acquired the SIM in connection with a business that has subsequently failed. Whilst in overall terms the amount of money involved is small, I assume that the phone and/or the SIM were assets of the business, so unless the financial affairs of that business have been satisfactorily dealt with you should be careful not to dispose of any items that any creditors might be entitled to claim etc. No doubt you have taken or will be taking suitable financial advice on the dissolution of the business.
Gerry
18-06-2014 15:13 - edited 18-06-2014 15:15
18-06-2014 15:13 - edited 18-06-2014 15:15
on 18-06-2014 15:16
on 18-06-2014 15:16
on 18-06-2014 15:17
on 18-06-2014 15:17
I'm afraid selling the phone or getting a family member to help out are your only options. O2 are fairly rigid in wanting any contract paid up in full.
on 18-06-2014 16:51
You mentioned that you acquired the SIM in connection with a business that has subsequently failed. Whilst in overall terms the amount of money involved is small, I assume that the phone and/or the SIM were assets of the business, so unless the financial affairs of that business have been satisfactorily dealt with you should be careful not to dispose of any items that any creditors might be entitled to claim etc. No doubt you have taken or will be taking suitable financial advice on the dissolution of the business.
Gerry