Termination and enforcement notice

[Shygirl]

Please pass on this response to your so called termination and enforcement notice letter 

Why is this letter so aggressive and made to feel like I've done something wrong.

I've given notice, I've not once not paid you in the long time I have been with you and yet the above notice is very threatening 

This letter is an absolute disgrace and should not be sent out as a cancellation letter!

Never again will i return to O2 for this very reason!

[Cleoriff · Accepted solution]

@Shygirl 

This is NOT O2, it's a community forum made up of members like yourself.

If you wish to cancel your contract then follow the info in this guide Guide: Cancelling Your Contract 

As said we're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.