Roaming coverage confusing

[Helix1250]

I hope that someone can help and clear things up for me.   I am a pay monthly customer with an unlimited package with O2 travel and O2 travel inclusive zone. 

 

I am looking at some point to travel to New Zealand with a stop in Singapore and Melbourne.   Are all of these countries covered on the active packages?   I ask as when I went to Antigua a while back I was charged £5 per day and got a little bit of a shock when I got home. 

Any help would be very welcome 

Cheers Rob

[jonsie · Accepted solution]

With the O2 Travel Inclusive Zone Bolt On, you will get 120 minutes, 120 texts and unlimited data per day, usable in 27 international countries.

If you go over 120 minutes or 120 texts, you will be charged at the O2 international rate for the country you are in.

There is no fair usage policy on the amount of data you can use - you get unlimited data. However, excessive usage may see your data speeds temporarily restricted.

The following 27 international countries are covered by the O2 Travel Inclusive Zone Bolt On:

1. Argentina
2. Australia
3. Botswana
4. Canada
5. Chile
6. Colombia
7. Costa Rica
8. Ecuador
9. El Salvador
10. Greenland
11. Guatemala
12. Guinea
13. Guyana
14. Honduras
15. Madagascar
16. Mexico
17. Myanmar
18. New Zealand
19. Nicaragua
20. Panama
21. Paraguay
22. Peru
23. Rwanda
24. United States
25. Uruguay
26. Venezuela
27. Yemen

If you’re not eligible for the free O2 Travel Inclusive Zone Bolt On, you cannot pay for it. Instead, you can purchase the similar O2 Travel Bolt On, which covers 104 international countries for £6 per day. See below for more information.

[Helix1250]

Thank you for your reply, looking at that list it appears that Singapore is not covered by the packages I have, will that fall within the O2 travel bolt on, and isn't that what I have active in the above screenshot?

[jonsie]

Singapore roaming is not covered by O2 Travel or Travel Inclusive

How much will it cost to use my phone?

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Standard rates

Making calls	£2/min
Receiving calls	£2/min
Sending texts	50p/text
Using data	£7.20/MB

If you’re on our new billing system, you’ll be able to buy one of our data roaming bundles. We’ll send you a link when you land, or you can buy one in My O2 before you travel.Best to just use WhatsApp over wifi as charges are very expensive