Solved: O2 Repair question

Anonymous · ‎14-04-2015

Hi my phone is currently at the Anavo Repair centre, I have been on the Track your repair website and the status of my phone is " Held- awaiting NPI"

Does anyone know what NPI stands for?!

Thanks in advance

Anonymous · ‎15-04-2015

Have now found out it means " new product information". They are checking with samsung to correctly fix it ( fingers crossed). Thanks for the suggestions lol 🙂

View solution in original post

MI5 · ‎14-04-2015

In my line of work it stands for New Product Introduction.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

perksie · ‎14-04-2015

It sounds like a long wait to me.

New parts installation???? No idea.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Cleoriff · ‎14-04-2015

Or could it be New Product -Instruction?

Veritas Numquam Perit

perksie · ‎14-04-2015

Or "not phixed 'iar" today, come back next week!

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Cleoriff · ‎14-04-2015

@perksie wrote:
Or "not phixed 'iar" today, come back next week!

Veritas Numquam Perit

jonsie · ‎14-04-2015

no piggin' idea?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

perksie · ‎14-04-2015

I guess the 3rd word is inspection.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎14-04-2015

As it's Anavo the first 2 will be "Nit Picking"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

perksie · ‎14-04-2015

Cracked it then, Nit Picking Inpection, what else could it be!

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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