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My O2, Webmail

Anonymous
Not applicable
I placed an order for a phone and all order confirmation emails from O2Shop is being sent to my O2 Webmail. I want to change that to another email address.

How can I do that?
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perksie
Level 69: Guiding Light
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Registered:

As you placed the order with that email as default for your account, you may have to phone O2 to get it changed, I'm not sure if this would work in the middle of an order.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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Message 4 of 4
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perksie
Level 69: Guiding Light
  • 27019 Posts
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  • 1614 Solutions
Registered:

Once you have a MyO2 account you can do it there.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 4
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Anonymous
Not applicable
I have a My O2 account and I can't find it to change email communication preference.
Message 3 of 4
1,302 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

As you placed the order with that email as default for your account, you may have to phone O2 to get it changed, I'm not sure if this would work in the middle of an order.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 4 of 4
1,280 Views